Privacy Policy

1. Introduction

WJD Designs ("Company," "we," "us," or "our") operates the SiteLaunch platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly, including: account registration details (name, email address, password), billing and payment information (processed securely through Stripe), workspace and branding configuration data, form content and configurations you create, and any communications you send to us.

2.2 Information Collected Automatically

When you access the Service, we may automatically collect: device and browser information (type, operating system, browser version), IP address and approximate location, usage data (pages visited, features used, timestamps), cookies and similar tracking technologies, and log data (server logs, error reports).

2.3 Information from Third Parties

If you sign in using a third-party provider (such as Google or GitHub), we receive your basic profile information (name, email, profile picture) as authorized by your settings with that provider.

3. How We Use Your Information

We use the information we collect to:

(a) provide, maintain, and improve the Service; (b) process transactions and send related information; (c) send you technical notices, updates, security alerts, and support messages; (d) respond to your comments, questions, and customer service requests; (e) monitor and analyze trends, usage, and activities in connection with the Service; (f) detect, investigate, and prevent security incidents and fraudulent transactions; and (g) comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

(a) Service Providers: We share data with third-party vendors who perform services on our behalf (e.g., Supabase for database and authentication, Stripe for payment processing, Resend for transactional email, Vercel for hosting).

(b) Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process.

(c) Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

(d) With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Collected by Your Clients

As a SiteLaunch user, you may collect personal information from your own clients through forms you create on the platform. You are the data controller for this information and are responsible for ensuring your data collection practices comply with all applicable laws and regulations (including GDPR, CCPA, and other privacy laws). We act as a data processor for client submission data and process it only as necessary to provide the Service to you.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest, multi-factor authentication support, regular security audits, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service to you. When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal or legitimate business purposes. Client submission data is retained according to your account settings and deleted when your account is terminated.

8. Your Rights

Depending on your location, you may have the right to:

(a) access the personal information we hold about you; (b) correct inaccurate or incomplete information; (c) request deletion of your personal information; (d) object to or restrict certain processing of your data; (e) request portability of your data; and (f) withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at privacy@mysitelaunch.com. We will respond to your request within 30 days.

9. Cookies

We use essential cookies to operate the Service (authentication, session management). We may also use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings, though disabling essential cookies may prevent you from using certain features of the Service.

10. Children's Privacy

The Service is not directed to children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those in your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a new "Last updated" date and, where required by law, by sending you a notification. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@mysitelaunch.com.